Privacy Policy
Effective Date: July 5, 2026
Last Updated: July 5, 2026
This Privacy Policy explains how Gleam Booth (“Gleam Booth,” “UpBrannd,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects information when you visit our website, submit a form, request a quote, book services, make a payment, communicate with us, or use our photo booth and event-related services.
By using our website, submitting information, requesting services, booking an event, or communicating with us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you choose to provide to us, including your name, email address, phone number, event date, event location, event type, event time, guest count, package interest, messages, notes, and special requests.
We may also collect logos, artwork, names, dates, colors, themes, hashtags, or other event materials you provide for custom overlays, custom backdrops, prop signs, prints, AI photo booth features, or other event-related services.
We may collect basic website and device information automatically, such as browser type, device type, IP address, pages visited, time spent on the website, links clicked, general website activity, referral source, cookies, and similar tracking information.
2. How We Use Your Information
We may use your information to respond to inquiries, check event availability, provide quotes, prepare booking details, send invoices, send confirmations, send event reminders, communicate before and after your event, and provide photo booth services.
We may also use your information to create custom overlays, custom backdrops, prop signs, print designs, AI styles, digital galleries, event branding, or other event materials requested by you.
We do not sell your personal information.
3. Event Information
When you contact us about an event, we may collect details needed to prepare and provide services. This may include the event date, location, venue, timeline, package selection, design preferences, setup needs, and service requests.
You are responsible for making sure the event details you provide are accurate and complete.
4. Event Photos, GIFs, Videos, and Media
Depending on your selected package and event setup, our services may create photos, GIFs, videos, boomerangs, AI-generated images, digital galleries, prints, or other event media.
Event media may be used to deliver files to the client, allow guests to receive or share their images, create prints or digital downloads, provide gallery access, and complete the services requested for the event.
We do not use private event photos or guest media for marketing, advertising, portfolio, social media, or website use unless we receive permission from the client, event organizer, or authorized party.
5. AI Photo Booth Features
If AI photo booth services are used, guest photos or uploaded images may be processed through AI-related tools, software, or service providers to create AI-generated or AI-enhanced results.
AI results may vary depending on the photo, lighting, selected style, processing tools, internet connection, and technical conditions.
We use AI-related information only as needed to provide the requested AI photo booth service.
6. User-Submitted Materials
If you submit logos, artwork, brand assets, names, photos, phrases, themes, or other materials, we may use them to create event-related deliverables.
This may include custom overlays, custom backdrops, custom prop signs, print designs, event branding, digital galleries, AI photo booth styles, or other materials requested by the client.
You confirm that you have the right to provide and authorize the use of any materials you submit to us.
7. SMS/Text Message Information
If you provide your mobile phone number and opt in to SMS/text communications, we may use your number to send messages related to inquiry responses, event availability, booking confirmations, event reminders, payment reminders, customer support, service updates, or marketing messages if you have opted in to receive them.
Consent to receive SMS/text messages is not a condition of purchase.
8. SMS Opt-Out
You may opt out of SMS/text messages at any time by replying:
STOP to unsubscribe
HELP for assistance
After replying STOP, you may receive one final message confirming that you have been unsubscribed.
For help, you may also contact us at:
Email: hello@gleambooth.com
Phone: (424) 229-1160
9. Mobile Information Privacy
We do not sell mobile phone numbers or SMS opt-in information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile information may only be shared with service providers as necessary to operate our business and provide communication services on our behalf.
10. Cookies and Website Tracking
Our website may use cookies, pixels, analytics tools, or similar technologies to help us understand how visitors use the website, improve performance, remember preferences, and support marketing or advertising efforts.
Cookies may collect information such as browser type, device type, pages visited, time on site, and general usage activity.
You can adjust your browser settings to block, delete, or limit cookies. Some website features may not work properly if cookies are disabled.
11. Analytics and Advertising
We may use third-party tools such as website analytics, advertising platforms, social media pixels, or similar services to understand website traffic, improve marketing, and measure performance.
These tools may collect information about your visit to our website and may use cookies or similar technologies.
We do not control the privacy practices of third-party platforms. Their use of information is governed by their own privacy policies.
12. Payments and Billing
Payments may be processed through third-party payment processors, invoice platforms, or other approved payment providers.
When you make a payment, your payment information may be collected and processed directly by the payment provider.
Gleam Booth does not store full credit card numbers on our website.
13. How We Share Information
We may share information with service providers only as needed to operate our business and provide services.
This may include website hosting providers, email platforms, SMS providers, payment processors, booking tools, invoice tools, photo gallery platforms, cloud storage providers, analytics tools, contractors, team members, print vendors, design vendors, or event service providers.
These providers are only given information needed to perform their services.
14. Legal or Safety Reasons for Sharing
We may share information if required or allowed by law.
This may include situations where we need to comply with legal obligations, respond to court orders or legal requests, protect our rights, protect our business, protect clients or guests, investigate fraud or abuse, address security issues, or enforce our Terms of Service, Booking Policy, or agreements.
15. Data Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, email system, text message system, payment platform, or online service can be guaranteed to be completely secure.
You should avoid sending sensitive personal information through unsecured email, text messages, or website forms.
16. Data Retention
We keep personal information only as long as reasonably needed for business, legal, tax, booking, customer service, payment, event delivery, and recordkeeping purposes.
Event details, invoices, communications, design files, galleries, and project records may be kept for future reference, customer support, legal compliance, or business records.
17. Your Choices
You may contact us to request that we update, correct, or delete personal information you have provided, subject to legal, tax, business, payment, dispute, or recordkeeping requirements.
You may also ask us to stop sending marketing messages.
If you opted in to SMS/text messages, you may reply STOP at any time to unsubscribe.
18. Email Communications
If you contact us by email or submit your email through a form, we may use your email to respond to your inquiry, provide booking information, send event updates, deliver invoices, or communicate about services.
If we send marketing emails, you may unsubscribe or ask us to stop sending promotional messages.
19. Children’s Privacy
Our website and services are not intended for children under 13 to submit personal information directly to us.
If an event includes minors, the client, parent, guardian, school, venue, or event organizer is responsible for obtaining any necessary permissions related to participation, photos, videos, media, digital sharing, or event use.
If we learn that we collected personal information directly from a child without proper consent, we will take reasonable steps to delete that information.
20. Guest Privacy at Events
Guests may choose to participate in the photo booth experience during an event.
Depending on the selected package, guests may be able to receive photos, GIFs, videos, AI images, or other media by text, email, QR code, digital gallery, or another delivery method.
Guests should understand that event media may be visible to the client, event organizer, gallery users, or others depending on the event setup and sharing settings.
21. Links to Third-Party Websites
Our website, messages, galleries, or communications may include links to third-party websites or services.
We are not responsible for the privacy practices, security, content, policies, or actions of third-party websites or platforms.
Your use of third-party services is subject to their own privacy policies and terms.
22. California Privacy Rights
California residents may have certain privacy rights under California law, depending on how the law applies to our business and the information involved.
These rights may include the right to request access to personal information, request correction, request deletion, and request information about how personal information is collected, used, or shared.
To make a privacy request, contact us using the information listed at the end of this Privacy Policy.
We may need to verify your identity before responding to certain requests.
23. Do Not Sell or Share Personal Information
We do not sell personal information for money.
We do not sell mobile phone numbers or SMS opt-in information.
If our use of advertising, analytics, cookies, or similar tools is considered a “sale” or “sharing” under applicable privacy law, you may contact us to request more information or to opt out where required by law.
24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date or last updated date.
Your continued use of our website, services, forms, or communications after changes are posted means you accept the updated Privacy Policy.
25. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Gleam Booth
Email: hello@gleambooth.com
Phone: (424) 229-1160
Website: https://gleambooth.com
Mailing Address: 19300 Rinaldi Street #7591, Porter Ranch, California 91327
Service Area: Los Angeles County, Orange County, Ventura County, Riverside, and